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In this insightful video interview, Rick McCutcheon speaks with Trish Boccuti, Director of Customer Success at Innovia Consulting, about her long-standing involvement with the Business Central community and her excitement for the upcoming DynamicsCon in Chicago.
As a champion of community-led learning, Trish highlights how events like DynamicsCon empower customers to build peer networks, discover expert knowledge, and implement Microsoft Dynamics 365 Business Central more effectively. She also offers a preview of the Innovia team’s upcoming sessions, including user acceptance testing (UAT), onboarding training, and best practices around item usage in Business Central.