Rick speaks with Ben Vollmer, Global Director for Field Service at Microsoft about field service in the Microsoft Dynamics 365 channel.
- Monthly active usage continues to climb at a phenomenal rate, adding about 15 million users a month
- MVPs and Customers are now representing Microsoft at conferences like the User Group Summit in Orlando for a first time
- Ben has a busy European schedule in coming months, including Resco.next in the fall of 2019
- Meeting with partners and customers to understand future directions for Field Service
- An explanation of the role of Microsoft’s Ignite conference and other upcoming events.