Clearly, Chuck Ingram, the CEO of congruentX, has a passion for our industry!

In this PartnerTalk, Chuck chats with Microsoft MVP Rick McCutcheon about falling in love with CRM systems and helping others do the same.

In this PartnerTalk, you’ll learn: 

· About what’s hurting CRM satisfaction rates 

· About improving customer experience 

· How to determine which questions to ask